Shipping and Returns

Shipping and Returns

At MyGinaB, we prioritize quality over mass production. We maintain a limited in-stock inventory so each order can receive the attention it deserves.Most items are offered on a preorder basis, allowing us to prepare, customize, and inspect your products fresh after your order is placed. This ensures higher quality, reduces waste, and helps us give each customer a more personalized experience.

Order Processing & Shipping

β€’All orders are shipped via USPS.

Processing Times

Β·Β Β Β Β Β Β  In-stock items: Processed within 2 business days.

Β·Β Β Β Β Β Β  Preorders: Processing times vary between

oΒ Β  5–10 business days, or

oΒ Β  7–14 business days,
depending on the product.

The exact processing time for each item is listed on its product page

Β 

Quality Inspection

Every item is inspected with care to ensure it meets MyGinaB’s quality standards before being shipped out.

Return & Exchange Policy

Due to the nature of our products, all sales are FINAL.

Wig Sizing & Measurements

To ensure the best fit, please take your head measurements before placing an order.

Β·Β Β Β Β Β Β  Pre-made wigs: Product descriptions include measurements and the head sizes they are designed for.

Β·Β Β Β Β Β Β  Custom wigs: Made specifically using the measurements you provide.
Please measure carefully and double-check your numbers. MyGinaB is not responsible for incorrect measurements that result in improper wig fit.

Β 

Β 

Β